Your energy use is being compared to the usage patterns of a group of about 100 neighbors whose homes are close to yours and similar in size.
To provide valid comparisons, we've chosen specific homes that are nearby and have characteristics that typically lead to similar energy needs, such as home size and heating source. And importantly, we only include homes that appear to be occupied at the time of the comparison.
Our goal is to provide you with a comparison that is valid and meaningful. Currently, our report comparisons include 100 similar, nearby, occupied homes, and our research shows that for almost all residents this 100-home average is a good indication of typical usage. However, there are some factors for which we don’t account, such as the number of occupants in the home and special loads like hot tubs and swimming pools. We are currently working on new features that will allow you to provide additional information, which we will use to enhance your neighbor comparison.
It's understandable that some people may have life or housing circumstances that make it difficult to reduce their home's energy use. We aim to provide a wide range of ideas that can address the various needs of our customers and their homes. We encourage you to find out which tips are best for you and search for more ideas. In some cases, you may not be able to realize substantial savings, but we've found that most people can realize at least some savings and we hope we can help you do so.
Efficient households likely take a variety of steps to reduce their electric use, including using the thermostat to manage heating and cooling costs, turning off lights and electronics when not in use and always running full loads in the dishwasher, washer and dryer. The reports provide actionable steps that you can take to help you make your home more efficient.
The square footage of your home that we use in the Home Energy Report is based on data that is collected from public government sources about your home.
You can update your information in the My Account > About My Home area of the Web Portal. These changes may impact the tips you see and/or how you compare to your neighbors in your next report. To see your updated information more quickly, you can visit the customer Web Portal after your next billing cycle. A Customer Service Representative can also assist you in updating your profile, and can be reached at 1-855-676-0563.
Most people are eager to make their home more efficient and save money, but they're not always sure how. The Pacific Power Home Energy Reports program is designed to provide more information about your energy use so you can make informed choices and save money. We welcome your feedback. Please contact us with your comments or suggestions for improvement.
We want to help you save energy and lower your energy bill. You are among a group of Pacific Power customers included in the Home Energy Reports program.
Home Energy Reports are designed to help Pacific Power customers save money by using energy wisely to make their homes more efficient. The easy-to-understand, printed Home Energy Reports will be delivered to customers approximately six times a year as a complement to their monthly electric bills, providing detailed information about their home's energy use including:
For questions about the program, please contact 1-855-676-0536 or pacificpower.net/contact . To change your profile- visit bewattsmart.com/reports .
- Comparison to similar homes or competitors: Customers can learn how their electricity use compares to 100 homes or businesses of similar size and characteristics in their area. This information is compiled anonymously, provided confidentially, and only viewable by the individual customer.
- Progress tracker: Customers can see how their energy use changes over time, so they can set targets for savings. Through the program's web portal, customers can further explore their energy information; conduct an interactive home energy audit in minutes, and more.
- Personalized Energy Efficiency Tips: Customers will receive personalized savings tips based on their energy use patterns and characteristics of their home, they can also browse a comprehensive library of energy saving recommendations through the program's web portal.
Yes. The reports are provided to help you understand your home energy use, save energy and reduce your energy costs. If you would like to opt out, please call the number above.